PLATFORM INTEGRATIONS

Integrations that keep your systems working together.

Connect your ecommerce platform with the systems, services and data behind the business. We develop dependable integrations that reduce manual work, improve data accuracy and keep products, stock, orders and customers moving between platforms.

  • APIs
  • ERP & CRM
  • Stock & Orders
  • Supplier Feeds
  • Payments
CONNECTED BY DESIGN

Built to connect

Data Products Stock Orders Customers Fulfilment
Ecommerce planning around products, customers and operations
CONNECT THE OPERATION

Make your ecommerce platform part of the wider business.

An effective integration starts with understanding which systems hold the authoritative data, how information needs to move between them and what should happen when something changes. We use that operational context to build connections that are practical, maintainable and appropriate for the business.

DATA FLOW

Built around reliable data

Define where information originates, where it needs to go and how each system should respond when records change.

  • Clear data ownership
  • Controlled synchronisation
BUSINESS PROCESS

Designed around real workflows

Connect systems in a way that supports the people, processes and exceptions involved in running the operation.

  • Less manual intervention
  • Practical error handling
WHEN SYSTEMS STOP WORKING TOGETHER

When disconnected platforms create operational strain.

As an ecommerce operation grows, separate systems can create duplicated work, inconsistent information and avoidable delays. Staff spend more time transferring data, correcting discrepancies and checking whether essential processes have completed successfully.

WASTED EFFORT

Repeated manual work

Products, stock levels, customer details and orders are repeatedly copied between systems, consuming time and increasing the risk of mistakes.

CONFLICTING RECORDS

Inconsistent business data

Different platforms show different versions of the same information, making it difficult to know which record is correct.

HIDDEN FAILURES

Unreliable processes

Imports, exports and scheduled tasks fail without adequate reporting, leaving problems undiscovered until they affect customers or operations.

INTEGRATION IN PRACTICE

A clear route from disconnected systems to dependable data flows.

The right integration approach depends on the systems involved, the quality and ownership of the data, the available interfaces and the operational consequences when something does not work as expected.

DISCOVERY

Understand the systems

Identify the platforms, data sources, existing processes and operational responsibilities involved in the integration.

MAPPING

Define the data flow

Establish which system controls each type of information and how records, identifiers and business rules correspond.

DELIVERY

Build, test and monitor

Develop the connection, test expected and exceptional scenarios, and provide useful reporting when intervention is needed.

CONTINUITY

Keep the connection dependable

Monitor the integration, respond to platform changes and refine the process as the systems and business evolve.

MORE THAN MOVING DATA

Build integrations around the whole operation.

A dependable integration does more than transfer information from one platform to another. It must preserve identities, apply business rules, handle incomplete or unexpected data and make failures visible before they become customer-facing problems.

ECOMMERCE DATA

Information that keeps the store current

Keep essential commercial and catalogue information moving accurately between the website and its connected data sources.

Products Pricing Stock Customers Orders
CONNECTED SYSTEMS

Platforms behind the operation

Connect the ecommerce store with the services and systems used to manage payments, fulfilment and the wider business.

ERP CRM Accounting Fulfilment Supplier APIs
REAL-WORLD APPLICATION

Connecting the store with the business behind it.

The most valuable integrations remove barriers between the customer-facing website and the systems used to run the business. They reduce repeated administration while keeping catalogue, stock and order information flowing where it is needed.

Pomona Fruits ecommerce website shown on a desktop display
PROJECT HIGHLIGHT

Pomona Fruits

Pomona Fruits needed its ecommerce store to work closely with Khaos, the business-management system behind its catalogue and operations. The integration has developed over time to support product data, variants, stock and orders while accommodating the practical requirements and exceptions involved in running a specialist ecommerce business.

  • Khaos product, stock and order integration
  • Variant-aware catalogue data flows
  • Supplier feed and catalogue automation
  • Monitoring, reporting and ongoing refinement
EPICURIUM

A client comment about Stephen's work.

Client comment about Stephen's work.

Stephen supported Epicurium over many years, initially on a major customisation of our Zen Cart store to transform it into a fully featured B2B ordering and account management platform.

More recently, he also supported the development of our WordPress/WooCommerce content and brochure website.

He was honest and willing to give advice, even when it was not what we wanted to hear, and consistently demonstrated the technical ability to deliver what we asked of him.

Ben McKechnie

Epicurium - client comment about Stephen Price
PLATFORM INTEGRATION FAQ

Answer the questions that shape the first enquiry.

We can connect ecommerce platforms with ERP and CRM systems, accounting platforms, payment services, fulfilment tools, supplier feeds, stock and order systems, marketplaces and other services that provide a suitable API or structured data exchange.

The precise approach depends on the systems involved, their available interfaces and the information that needs to move between them.

Yes. We can investigate an existing integration to understand how it currently works, identify where problems originate and determine whether it should be repaired, extended or replaced.

Where documentation is limited, this may require reviewing the existing code, data, scheduled processes, logs and behaviour of the connected systems before recommending the safest route.

Not necessarily. APIs are often the preferred option, but integrations can also use structured files, supplier feeds, scheduled imports and exports, database-controlled processes or other supported methods.

We will assess what each platform makes available and recommend an approach appropriate to the reliability, security and frequency the integration requires.

We establish clear ownership for each type of information and define how records are identified across the connected systems. Validation, mapping rules and controlled update processes help prevent one system from unintentionally overwriting or duplicating another system’s data.

The precise safeguards depend on the platforms, identifiers and business rules involved.

Important integrations should fail visibly rather than silently. Depending on the project, this can include structured logging, validation reports, administrative notifications and clear records of anything that could not be processed.

The aim is to make genuine exceptions easier to identify and resolve without obscuring them among routine successful updates.

Yes. We work with ecommerce payment services and merchant systems, including checkout, transaction and order-status integrations. Junction Solutions is an Elavon payment services and can provide an official Elavon payment-service information where a business is considering suitable merchant services.

The recommended implementation will depend on the ecommerce platform, checkout requirements, countries served and payment methods needed.

Yes. Ongoing development, monitoring and technical support are available as separately agreed support or development work. This can include investigating failed processes, adapting to API or platform changes, refining data rules and extending the integration as operational requirements evolve.

    START A CONVERSATION

    Plan your platform integration

    Tell us which systems need to work together and where the current process is creating difficulty. We will help you understand the practical options and the right next step.

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